Terms of Service Agreement

    RocketResults.ai Technologies Inc. operating as RocketResults.ai

    Effective Date: April 21, 2026

    Important Notice

    Please read these Terms of Service (the "Terms") carefully. By accessing or using any website, platform, service, content, tool, or communication provided by or through RocketResults.ai, you agree to be bound by these Terms. If you do not agree, you must not access or use the Services.

    1. Definitions

    • "Agency" or "RocketResults.ai" refers to RocketResults.ai Technologies Inc., a corporation incorporated under the laws of Canada, together with its owners, directors, officers, employees, and contractors.
    • "Client" or "you" refers to the individual, business, or organization engaging the Agency for services or otherwise accessing or using the Services.
    • "Platform" refers to the Agency's integrated marketing, automation, and hosting infrastructure, which incorporates enterprise-grade technology from specialized third-party providers.
    • "Services" refers to all services provided by the Agency, including but not limited to: website design and development, CRM and automation setup, SEO services, funnel and landing page creation, and AI bot/agent configuration.
    • "Applicable Law" refers to all federal, provincial, and territorial laws of Canada that apply to the Services, including but not limited to PIPEDA and CASL.

    2. Scope of Services

    The Agency provides the following services, subject to the terms outlined in this Agreement:

    1. Website design and development using WordPress hosted within the Agency's managed environment.
    2. CRM configuration, pipeline setup, and marketing automation workflows.
    3. Search engine optimization (SEO) services.
    4. Sales funnel and landing page creation.
    5. AI bot and agent configuration, training, and deployment.

    3. Third-Party Platform Dependency

    3.1 Platform Reliance

    The Services are delivered using the Agency's Platform, which incorporates technology from Third-Party Providers. The Agency does not own, operate, or control the underlying infrastructure. The Agency is not responsible for any service interruptions, feature changes, deprecations, or data loss imposed by Third-Party Providers.

    3.2 Platform Fees

    Certain usage-based costs—including hosting fees, SMS and call charges, AI usage fees, and email volume—are separate from and in addition to the Agency's service fees. The Client is responsible for all platform and usage-based fees.

    3.5 Pricing Transparency

    The Agency will provide commercially reasonable advance notice of known platform fee increases. In the event of material platform changes beyond the Agency's control, either party may renegotiate service terms or terminate the Agreement without penalty upon 30 days' written notice.

    4. Website Ownership and Portability

    4.1 WordPress Sites

    Websites built on WordPress and hosted within the Agency's managed environment are the property of the Client. The Client retains full ownership of all content and may migrate their site at any time.

    4.2 Platform-Native Assets

    Funnels, workflows, and automations built using the Platform's native tools (distinct from WordPress) cannot be exported and may become inaccessible upon cancellation.

    7. AI Bots and Agents

    AI systems generate responses based on statistical patterns and do not possess human judgment or professional licensure. The Agency does not guarantee the accuracy or appropriateness of AI-generated output.

    Client Responsibilities: The Client must review and approve all AI training materials, monitor interactions, and ensure compliance with Applicable Law, including clear disclosure that users are interacting with an AI system.

    9. Data, Privacy, and Security

    All Client data stored within the Platform belongs to the Client. Data may be stored or processed in Canada, the United States, or other jurisdictions depending on infrastructure providers.

    The Client is responsible for ensuring their use of the Services complies with PIPEDA, CASL, Quebec Law 25, and other provincial privacy legislation.

    12. Disclaimer of Warranties

    EXCEPT AS EXPRESSLY PROVIDED, THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE AGENCY DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

    13. Limitation of Liability

    THE AGENCY'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE TOTAL FEES PAID BY THE CLIENT IN THE THREE (3) MONTHS PRECEDING THE CLAIM. THE AGENCY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

    Service Disclaimer

    Plain-Language Summary — Effective April 21, 2026

    Our Services: We provide website development, CRM automation, SEO, and AI agent configuration for Canadian SMBs.

    Infrastructure: We use third-party partners for hosting and AI. We don't control their uptime or pricing changes.

    Ownership: Your WordPress site is yours. Platform-native automations stay within the platform.

    AI Responsibility: AI can be inaccurate. You must monitor interactions and tell users they are talking to a bot.

    Data Privacy: Your data belongs to you. It may be processed outside Canada via our infrastructure partners.

    Liability: Our liability is limited to fees paid in the three months preceding a claim.

    Contact Us

    If you have questions regarding these terms, please contact us:

    Email: support@rocketresults.ai

    Phone: +1 647-788-8813