About RocketResults.ai

After 25 years in enterprise technology, I watched the same pattern play out over and over: large companies got every advantage of automation, AI, and modern infrastructure — and Canadian small and mid-sized businesses got left behind. Not because they didn't want it. Because the tools were too complex, too expensive, or too far removed from how a 10-to-500-person business actually operates.

Then I started looking at the businesses in my own community.

A plumbing company here in the GTA — the owner plus two licensed plumbers — was leaving more than $50,000 a year on the table. Not because the work was bad. Because when all three were on calls, the phone rang into voicemail. Same on evenings and weekends, when most homeowners actually realize the water heater is leaking. By the time anyone called back, the customer had already hired a competitor. He was a great tradesperson with no system to catch a lead at the moment of need.

A local animal hospital had a different version of the same problem. They had a hard-earned 4.8-star reputation in the community, but their receptionist team was spending roughly 820 hours a year — almost half a full-time role — answering the same routine questions about hours, vaccinations, and visit prep over the phone. Those hours weren't producing revenue; they were just absorbing it. Customer follow-ups kept slipping. We deployed one AI employee to handle the routine Q&A and re-engage clients for follow-up care. Receptionists got their day back. The 4.8-star reputation held. The annual labour savings worked out to $36,400 — from a single agent.

Different industries, same pattern: real Canadian businesses, doing real work, losing real money because the tools that solve this in the enterprise hadn't been packaged for them. RocketResults.ai exists to close that gap. We bring the same enterprise-grade automation that big companies have been running for years to the businesses that actually built this country's main streets.

Dave Schwartz is a Microsoft Cloud & AI Platforms leader (22+ years). His career has spanned the four disciplines that define how complex software actually gets delivered and adopted: delivery, consulting, sales, and leadership. He has carried Profit and Loss responsibility for businesses representing more than $500 million in annual revenue, and led teams of 80-plus professionals — serving customers that ran the full spectrum, from Canada's largest enterprises to small and mid-market businesses building local economies one community at a time.

That breadth is unusual, and it matters for what RocketResults.ai builds. Most agencies serving SMBs come from one angle — a marketer who picked up a CRM, or a developer who learned to run ads. Dave has sat inside the boardroom of a Canadian enterprise debating a multi-million-dollar AI investment, and across the kitchen table from a 12-person service business asking whether the technology actually works for them. He has seen both sides. He knows what large companies pay for, what works in production at scale, and what SMBs need that enterprise tools never quite deliver.

Dave lives and works in Vaughan, Ontario.